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Host – Winston-Salem, NC

We’re always on the lookout for awesomeness. Do you have it? If so then there may be a place for you on the Foothills team. Apply online using our Employment Application, or download our pdf version and send with your resume and cover letter to PLEASE NOTE: background check required for all positions.

Reports to: General Manager/Shift Manager
Department: Pub

Position Summary: Greets and seats customers in a courteous and efficient manner. Facilitates the guest experience by answering incoming phone calls, scheduling reservations, organizing the seating chart and maintaining an efficient customer flow.

Position Responsibilities:

  • Deliver exceptional customer service through greeting and welcoming guests
  • Answer incoming phone calls in a prompt and professional manner
  • Accepts and accurately record reservations
  • Seat guests at the appropriate tables according to the organized seating chart ensuring that tables are equitably assigned to wait staff
  • Possess knowledge of food and beverages being served to answer questions and provide helpful suggestions
  • Assist with the preparation and table arrangement for large parties
  • Ensure plenty of menus and silverware are available
  • Deliver exceptional customer service to customers to ensure loyalty and repeat business
  • Assist with the completion of opening and/or closing procedures
  • Maintains a clean and organized greeting area
  • Clean, clear and set tables as required and assist with the overall cleanliness of the restaurant
  • Other duties as required

Position Qualifications:

  • Previous customer service, hosting or wait staff experience
  • Strong communications skills
  • Punctual and dependable
  • Self-driven and good at prioritizing time
  • Strong decision-making skills

Essential Physical Functions:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activity

  • • Carrying • Writing • Bending • Stooping • Grasping
  • • Standing • Twisting • Sitting • Lifting • Walking
  • • Kneeling • Reaching overhead • Crouching
  • • Communicating with customers and co-workers • Using telephone and fax machines

Physical Requirements

  • Lifting/pulling/pushing up to 55 pounds on occasion
  • Working on your feet for over 8 hours a day
  • Moving around in a tight space
  • Working in extreme temperatures
  • Working with hazardous materials when cleaning
  • Must have depth perception and be able to distinguish basic colors

Foothills Brewing is an Equal Opportunity Employer.